We normally process and ship orders within 2 business days. Holidays are excluded. You will receive a shipment confirmation email with your order's tracking information so you will know when to expect your package.
Hyssop Beauty Apothecary offers FREE STANDARD SHIPPING on orders $75 and more, excluding sales tax.
We use boxes made from recycled content and recycled fill for our shipped orders.
Melted / Frozen Products
Due to the natural formula of our products, we strongly urge you to retrieve delivered packages as soon as possible, especially in extreme temperatures. Should a product melt in extreme heat or freeze in severe cold temperatures, it can usually be easily restored. Feel free to contact us for assistance. Unfortunately, we cannot be responsible for packages delivered safely then left exposed to the elements.
Lost / Stolen Packages
Hyssop Beauty Apothecary is not responsible for lost or stolen packages confirmed as delivered to the delivery address specified on the order. Nevertheless, please contact us with any delivery related inquiries and we'll do our very best to assist you in locating your lost or missing package. If your delivery location is not secure, we strongly recommend that you to request required signature for your delivery. The USPS charges an additional fee for this service, so please contact us and we'll assist you with placing your order.