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Frequently Asked Questions


Are your products vegan?

Many of our products are vegan, and those that are not vegan contain beeswax. Each vegan product is labeled as such. All of our products respect animals and are ethically produced.

Are your products cruelty-free?

Yes! Hyssop Beauty Apothecary is a cruelty-free company. We never test on animals, nor do we purchase ingredients that promote animal cruelty. We are proud members of PETA's Beauty Without Bunnies program.

Why aren't all of your products organic?

We would love to produce all-organic products and we also try to remain practical for the sake of making our products affordable and accessible to everyone. There are certain ingredients that we feel are very important to purchase organic and will always do so. For all of the other ingredients, we decide if using organic is beneficial on a case-by-case basis.

What is the shelf-life of your products?

All of our products are best used within one year. We recommend storing your Hyssop Beauty Apothecary items in a cool place free from extreme temperature and humidity changes, and away from direct sunlight.

Where are Hyssop Beauty Apothecary products manufactured?

We proudly handcraft all of our products in Pine Brook, NJ

When will you ship out my order?

In-stock orders are processed immediately and ship out within 2 business days. We offer different shipping options to accommodate your needs.

What is your return policy? Do you guarantee your products?

We want you to be thrilled with your purchase. If for any reason, you are unsatisfied with your order, you may return your Hyssop Beauty Apothecary product(s) within 30 days of purchase for a full refund. Shipping not included.

Please contact us at 973-637-0325 for return instructions.

Other questions?

Please contact us with any other questions and a Skin Care Apothecary will be happy to assist you.